This is a full-time Office Manager position assigned to the Durango Regional Trial Office. The position is responsible for performing management and administrative duties to support daily operations of the office and staff. The Office Manager assists the Managing Attorney/Office Head in coordinating day-to-day activities and work flow of the office; provides administrative support to attorneys; and, supervises administrative staff. The individual assigned to this position must have strong customer service skills and be patient with and supportive of indigent people charged with crimes. The working environment is fast-paced and has a high volume of telephone calls, client interaction, and frequent interruptions.

Primary Duties and Responsibilities:

• The office manager must be able to perform the full-range of routine to complex administrative and clerical work, including but not limited to, providing client support; processing eligibility applications; managing case files from opening through closing and file destruction; and, maintaining and updating information in the case management system. In an office with a larger administrative staff, the office manager performs routine administrative support work on an infrequent basis.
• Serves as a liaison with the centralized State Office to coordinate administrative responsibilities related to personnel actions, leave tracking, state vehicles, mandated costs, travel and mileage reimbursements, purchasing supplies, and to ensure compliance with statewide and policies and procedures. Serves as the primary contact for matters related to building maintenance.
• In conjunction with the State Office, assists in onboarding new employees and processing personnel and payroll forms.
• Assists in developing and implementing regional office procedures in accordance with statewide rules and policies.
• Assists in training regional office staff and interns on in-house office and court processes, utilizing the data access and case management database systems, and related office procedures.
• Assists in coordinating training and conference attendance for regional office staff; assists with completing training approval forms and submits to State Office for processing and approval.
• Assists the Office Head in administrative duties such as leading meetings; serving as a resource or technical expert to other staff including recognizing and answering ethical questions and identifying conflict determinations.
• As a member of the regional office management team, participates in strategic planning related to staffing resources, staff assignments, scheduling, and case management to ensure office activities and operations are effective and efficient.
• Runs reports and compiles case management data as required for statistical tracking and reporting. Provides auditors with information required for office operations.
• Supervises administrative support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring employees are trained; ensuring that employees follow policies and procedures; and, making hiring, termination, and disciplinary recommendations.
• Attends meetings and trainings as required.
• Performs other duties as assigned.